Serv@Net

Your online connection with Atradius

Whether we provide you with credit insurance or one of our other services, quality is of the greatest importance at Atradius. This includes our fully automated policy management of your credit insurance, provided by Serv@Net. Serv@Net gives you direct, worldwide access to our database, with all your policy details, in a secure Internet environment. On top of this, you also have access to information on millions of companies worldwide, including all your customers. This way you can keep an eye on any changes that may affect your customer’s creditworthiness. Atradius generates alerts/signals with the most up-to-date information via Serv@Net, which will always keep you informed. You can also contact our Serv@Net Service for information and advice.

Serv@Net Service Desk

Credit insurance means you are not on your own. Atradius has a team of specialists to support you in the management of your policy and to provide you with a full range of services. The Atradius-team will introduce you to Serv@Net and go through all the options with you. Atradius can move fast. Within three days of receiving your instructions to create a policy, one of our specialists will contact you personally to make an appointment. It then only takes about one or two hours for you to be fully informed about the system and the procedures of your credit insurance policy. Apart from the costs for applying for credit limits and the usual Internet costs, this service is entirely free. The presentation, connection and use of Serv@Net are also completely free of charge.

With Serv@Net you can find out about:

• Limits and checks
• Policy Details
• Turnover Statement
• Collection and Claim for Damages
• Information Alerts
  

In short, Serv@Net is multifaceted and provides a clear overview of your credit insurance policy. The only thing you need is a credit insurance policy with us, a computer with Internet connection and Internet Explorer 5.0 or higher.